What you'll learn

- Who your customers are

- What your customers need

- How to maintain good communication with your customers

- To project a positive company image

- To enhance customer service skills

- To start and end a call with greater confidence and efficiency

- To be able to take clear and concise messages

- To be able to demonstrate positive listening and speaking techniques

Customer Service Awareness

At Neon training we aim to make people stronger and companies smarter, developing skills, knowledge and insight with tailored services to your needs

Address 

Unit 1A

Lion Barn Industrial Estate

Maitland Road

Needham Market

Suffolk

IP6 8NZ

 

Mon - Fri 9am - 5pm

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